Binary groups removed from Astra

Technical Support for Astraweb. Moderated by a real live Astraweb representative.

Moderator: stevef

Binary groups removed from Astra

Postby Quicksilver » Sat Sep 02, 2017 6:21 am

I used to download from several binary groups from Astra but I notice they have been removed. Requests to restore them seem to be pending or perhaps theyare being ignored. Does anyone else have the same experience?
Quicksilver
Active Participant
Active Participant
 
Posts: 88
Joined: Wed Apr 07, 2004 4:46 pm

Re: Binary groups removed from Astra

Postby Modoc » Sun Sep 03, 2017 12:55 am

I noticed that too. And set up a ticket. This is the reply I got from them about 2 days latter.

We have notify our supervisors and they shall look into this issue as soon as possible. Thank you.
Modoc
Occasional Contributor
Occasional Contributor
 
Posts: 11
Joined: Sun Jun 26, 2011 12:42 am

Registered Newsbin User since: 07/26/10

Re: Binary groups removed from Astra

Postby hawklord » Sun Sep 03, 2017 7:38 am

Getting exactly the same thing.... and the same response...
hawklord
n00b
n00b
 
Posts: 2
Joined: Sun Sep 03, 2017 7:36 am

Re: Binary groups removed from Astra

Postby Quicksilver » Thu Sep 07, 2017 9:30 am

I tried submitting a ticket and also got the same response.

Unfortunately it's been 5 days and the missing binary groups have not been restored. I can't ask for progress because my ticket got closed.

Maybe I should wait a bit longer and then resubmit a new ticket.
Quicksilver
Active Participant
Active Participant
 
Posts: 88
Joined: Wed Apr 07, 2004 4:46 pm

Re: Binary groups removed from Astra

Postby Quicksilver » Mon Sep 11, 2017 9:34 am

It's four days later and I have had no reply or action from Astra.
Has anyone else had more luck from Astra with their missing binary groups?
Quicksilver
Active Participant
Active Participant
 
Posts: 88
Joined: Wed Apr 07, 2004 4:46 pm

Re: Binary groups removed from Astra

Postby Obecalp » Thu Nov 02, 2017 3:11 pm

Remember when Astraweb was the best usenet provider there was, and even had a guy who came into here to help out? No I can't remember either it's been years now...
User avatar
Obecalp
Active Participant
Active Participant
 
Posts: 88
Joined: Sat Jan 03, 2004 8:19 pm
Location: Sweden

Registered Newsbin User since: 01/03/04

Re: Binary groups removed from Astra

Postby dexter » Thu Nov 02, 2017 4:04 pm

Yeah, Steve is no longer with Astraweb. We don't have any direct contact with them anymore. And service has been spotty according to user reports.

We've been pointing people to Usenetserver, they are offering Newsbin users unlimited accounts for $10/mo and they've been very reliable lately.

If you use this link we get a few bucks back if you sign up with them: https://usenetserver.com/newsbin/?a_aid ... han=LNKUNS
User avatar
dexter
Site Admin
Site Admin
 
Posts: 9280
Joined: Fri May 18, 2001 3:50 pm
Location: Northern Virginia, US

Registered Newsbin User since: 10/24/97


Return to Astraweb

Who is online

Users browsing this forum: No registered users and 1 guest