Problem Contacting the Search Server: Contact Tech Support

Technical support and discussion of Newsbin Version 6 series.

Problem Contacting the Search Server: Contact Tech Support

Postby fishmanj98 » Thu Dec 29, 2016 12:24 am

Hi

I just tried to do a simple search and got the Problem Contacting the Search Server: Contact Tech Support message

I am running 6.72 (bld 4776) on Win 7 Pro.

Also I got these messages from the log

[21:52:15] ERROR WebClient: Connnection Failed to: is.newsbin.com
[22:06:51] ERROR SSL Lib returned error: 0xffffffffffffffb4
[22:06:51] ERROR WebClient: Connnection Failed to: is.newsbin.com

I have a valid connection, my news server is fine and I was able to download a few test text files from my news server. And I verified on the newsbin control panel page that my newsbin search subscription is valid for another year

Is this a newsbin issue because everything seems to be fine here.
fishmanj98
n00b
n00b
 
Posts: 2
Joined: Thu Dec 29, 2016 12:17 am

Registered Newsbin User since: 10/24/14

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby Quade » Thu Dec 29, 2016 1:50 am

I'm seeing it too. I'll have to look into it.

Thanks.
User avatar
Quade
Eternal n00b
Eternal n00b
 
Posts: 42375
Joined: Sat May 19, 2001 12:41 am
Location: Virginia, US

Registered Newsbin User since: 10/24/97

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby bc91344 » Thu Dec 29, 2016 3:51 am

Same here, and I verified my subscription as well.
bc91344
n00b
n00b
 
Posts: 2
Joined: Thu Dec 29, 2016 3:48 am

Registered Newsbin User since: 12/22/12

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby Vimes » Thu Dec 29, 2016 5:47 am

^^^^^ excellent, it saves me making a post about it.

Oh wait.....
Vimes
Occasional Contributor
Occasional Contributor
 
Posts: 29
Joined: Tue Apr 09, 2013 9:44 am
Location: Earth, For now

Registered Newsbin User since: 04/13/13

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby lincsat » Thu Dec 29, 2016 9:23 am

Any ETA on a fix? I guess there's no need for everyone to submit a support ticket
lincsat
Occasional Contributor
Occasional Contributor
 
Posts: 37
Joined: Fri Jul 18, 2003 4:44 pm
Location: UK

Registered Newsbin User since: 04/05/03

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby Quade » Thu Dec 29, 2016 9:44 am

Any ETA on a fix? I guess there's no need for everyone to submit a support ticket


I think soon. Thanks or the report.
User avatar
Quade
Eternal n00b
Eternal n00b
 
Posts: 42375
Joined: Sat May 19, 2001 12:41 am
Location: Virginia, US

Registered Newsbin User since: 10/24/97

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby fishmanj98 » Thu Dec 29, 2016 10:50 am

Quade wrote:
Any ETA on a fix? I guess there's no need for everyone to submit a support ticket


I think soon. Thanks or the report.


Thanks quade. Its working this AM

Have a great new year (and be safe)

J
fishmanj98
n00b
n00b
 
Posts: 2
Joined: Thu Dec 29, 2016 12:17 am

Registered Newsbin User since: 10/24/14

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby terrygg » Thu Dec 29, 2016 1:26 pm

Mine is still broken this morning. I am getting Web Client Timeout. I can download posts but can not search.
Terry Gray


**** I just installed the latest Beta Release and now search is working.
terrygg
n00b
n00b
 
Posts: 5
Joined: Thu Apr 28, 2011 8:47 pm

Registered Newsbin User since: 07/05/08

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby lincsat » Sun Jan 08, 2017 11:45 am

This issue has appeared again for me today - are you aware
lincsat
Occasional Contributor
Occasional Contributor
 
Posts: 37
Joined: Fri Jul 18, 2003 4:44 pm
Location: UK

Registered Newsbin User since: 04/05/03

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby dexter » Sun Jan 08, 2017 4:36 pm

Yeah, had a hiccup this morning. It is happening more often so I'm making changes this week to address the issue. Sorry for the inconvenience.
User avatar
dexter
Site Admin
Site Admin
 
Posts: 9267
Joined: Fri May 18, 2001 3:50 pm
Location: Northern Virginia, US

Registered Newsbin User since: 10/24/97

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby cheezystix » Thu Jan 12, 2017 12:53 am

same error for me tonight about 9:45pm cst ? and 10:24 cst

[22:24:11] ERROR SSL Lib returned error: 0xffffffffffffffb4
[22:24:11] ERROR WebClient: Connnection Failed to: is.newsbin.com


Cannot connect
cheezystix
n00b
n00b
 
Posts: 4
Joined: Fri May 30, 2014 11:28 am

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby DeadSerious » Thu Jan 12, 2017 2:08 am

Down again for me as well.
DeadSerious
Seasoned User
Seasoned User
 
Posts: 124
Joined: Sun Apr 27, 2008 9:03 pm

Registered Newsbin User since: 05/17/07

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby johnisme » Thu Jan 12, 2017 2:13 am

Same here as well.
User avatar
johnisme
Active Participant
Active Participant
 
Posts: 77
Joined: Mon Sep 24, 2007 12:00 am

Registered Newsbin User since: 09/22/07

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby dale_j » Thu Jan 12, 2017 2:33 am

Ditto
dale_j
n00b
n00b
 
Posts: 3
Joined: Wed Jul 23, 2003 4:27 am

Registered Newsbin User since: 04/29/03

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby UPdown » Thu Jan 12, 2017 3:09 am

yep
UPdown
Occasional Contributor
Occasional Contributor
 
Posts: 48
Joined: Sat Dec 29, 2012 10:44 am

Registered Newsbin User since: 12/27/12

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby Quade » Thu Jan 12, 2017 4:00 am

Should be working now.
User avatar
Quade
Eternal n00b
Eternal n00b
 
Posts: 42375
Joined: Sat May 19, 2001 12:41 am
Location: Virginia, US

Registered Newsbin User since: 10/24/97

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby UPdown » Thu Jan 12, 2017 4:39 am

yep

thanks
UPdown
Occasional Contributor
Occasional Contributor
 
Posts: 48
Joined: Sat Dec 29, 2012 10:44 am

Registered Newsbin User since: 12/27/12

Re: Problem Contacting the Search Server: Contact Tech Suppo

Postby cheezystix » Thu Jan 12, 2017 9:51 am

UPdown wrote:yep

thanks



Yep .. all good again this morning .. Thanks
cheezystix
n00b
n00b
 
Posts: 4
Joined: Fri May 30, 2014 11:28 am


Return to V6 Technical Support

Who is online

Users browsing this forum: No registered users and 3 guests