Cannot install: Download fails, no content length specified

Technical support and discussion of Newsbin Version 6 series.

Cannot install: Download fails, no content length specified

Postby chimmyjim » Mon Sep 12, 2016 11:33 am

Hiya,

I'm trying to upgrade to 6.72 from 6.71. When I run the installer I get the message, "Download failed: Server did not specify content length." At this point I can only cancel the install. I've tried everything I can think of except completely deleting my current install, any suggestions?

Thanks,

Jim

Image
chimmyjim
Seasoned User
Seasoned User
 
Posts: 178
Joined: Thu Dec 18, 2008 7:16 pm
Location: Seattle, WA

Registered Newsbin User since: 12/18/08

Re: Cannot install: Download fails, no content length specif

Postby Quade » Mon Sep 12, 2016 12:25 pm

Give it another try. The website was down this morning.
User avatar
Quade
Eternal n00b
Eternal n00b
 
Posts: 44866
Joined: Sat May 19, 2001 12:41 am
Location: Virginia, US

Registered Newsbin User since: 10/24/97

Re: Cannot install: Download fails, no content length specif

Postby chimmyjim » Mon Sep 12, 2016 12:49 pm

Quade wrote:Give it another try. The website was down this morning.

Nope same error :)

Jim
chimmyjim
Seasoned User
Seasoned User
 
Posts: 178
Joined: Thu Dec 18, 2008 7:16 pm
Location: Seattle, WA

Registered Newsbin User since: 12/18/08

Re: Cannot install: Download fails, no content length specif

Postby Quade » Mon Sep 12, 2016 7:18 pm

I asked Dex about it. He hasn't gotten back to me yet.

I just installed it here with no issue. I wonder if your security software is messing with the connection?
User avatar
Quade
Eternal n00b
Eternal n00b
 
Posts: 44866
Joined: Sat May 19, 2001 12:41 am
Location: Virginia, US

Registered Newsbin User since: 10/24/97

Re: Cannot install: Download fails, no content length specif

Postby dexter » Mon Sep 12, 2016 7:20 pm

I am not able to recreate this issue. What Internet Security software are you running? Often odd issues like this point to a software conflict.
User avatar
dexter
Site Admin
Site Admin
 
Posts: 9511
Joined: Fri May 18, 2001 3:50 pm
Location: Northern Virginia, US

Registered Newsbin User since: 10/24/97

Re: Cannot install: Download fails, no content length specif

Postby chimmyjim » Mon Sep 12, 2016 7:45 pm

dexter wrote:I am not able to recreate this issue. What Internet Security software are you running? Often odd issues like this point to a software conflict.

Hmm, interesting. I haven't changed anything in the few months since I last upgraded. No virus scanning or security software on the server itself, it's W2K12 Home Server going through an ISA Server 2006 firewall. I'll poke around in the logs there to see if I can find anything.

Thanks,

Jim
chimmyjim
Seasoned User
Seasoned User
 
Posts: 178
Joined: Thu Dec 18, 2008 7:16 pm
Location: Seattle, WA

Registered Newsbin User since: 12/18/08

Re: Cannot install: Download fails, no content length specif

Postby dexter » Mon Sep 12, 2016 11:13 pm

Workaround would be to download the full installer that doesn't need Internet access to install the executables.

http://www.newsbin.com/downloads/nb672-full.exe
User avatar
dexter
Site Admin
Site Admin
 
Posts: 9511
Joined: Fri May 18, 2001 3:50 pm
Location: Northern Virginia, US

Registered Newsbin User since: 10/24/97

Re: Cannot install: Download fails, no content length specif

Postby chimmyjim » Mon Sep 12, 2016 11:31 pm

dexter wrote:Workaround would be to download the full installer that doesn't need Internet access to install the executables.

http://www.newsbin.com/downloads/nb672-full.exe

Oh perfect, thanks!

Jim
chimmyjim
Seasoned User
Seasoned User
 
Posts: 178
Joined: Thu Dec 18, 2008 7:16 pm
Location: Seattle, WA

Registered Newsbin User since: 12/18/08


Return to V6 Technical Support

Who is online

Users browsing this forum: Google [Bot] and 2 guests