Can't load a NZB file.

Technical support and discussion of Newsbin Version 6 series.

Can't load a NZB file.

Postby jalh » Sun Dec 18, 2016 1:40 am

Hello everyone,

I have been having issues loading NZB files into my newsbin. For examplpe; I would download the nzb file, then I would open it and the client is just there not loading the file, so I then open the client (even as admin) then the file opens up in a tab, but with no files in it.....

The only thing left to do is fresh install the client, but I wanted to share this issue here first, any idea ?

Edit: reading the log this shows up
[23:49:55] HIGH Failed to read complete NZB: C:\Users\REDACTED\testing.nzb


I ended up upgrading to the latest BETA and it loaded the renamed NZB file.

You may close this.
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Re: Can't load a NZB file.

Postby Quade » Sun Dec 18, 2016 11:42 pm

Nice. I like problems that fix themselves.
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Re: Can't load a NZB file.

Postby jalh » Fri Jan 13, 2017 9:43 pm

Hello Quade, this just started happening again. :/ Any ideas?
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Re: Can't load a NZB file.

Postby Quade » Sun Jan 15, 2017 12:25 am

Apparently the fix wasn't a fix then. Has anything changed with the options or the PC?
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Re: Can't load a NZB file.

Postby jalh » Thu Feb 16, 2017 4:11 pm

Sorry for the late reply, no changes on the computer whatsoever. It doesn't discriminate regardless of filename or size.
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Re: Can't load a NZB file.

Postby dexter » Thu Feb 16, 2017 4:49 pm

Odd problems like this frequently point to a software conflict with your security software. You could test this by temporarily disabling your security software, reboot your machine (required to make sure the security software is really out of the system), then try and recreate the problem. If everything works it means you need to figure out how to configure your security software to ignore Newsbin.
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Re: Can't load a NZB file.

Postby jalh » Wed Mar 01, 2017 2:09 am

I encounter this issues today again and follow your advise. I closed newsbin, disabled antivirus, open file and newsbin loads up, but nothing on the download tab.
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Re: Can't load a NZB file.

Postby dexter » Wed Mar 01, 2017 10:22 am

Could also be a bad NZB file. Where did you get the file? Occasionally indexers will hiccup and spit out a bad file. You can send the file to us if you want us to check it out. Send it directly via email to ts at newsbin dot com.

The other possibility is that you have some filter set that is filtering out all the files represented in the NZB.
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Re: Can't load a NZB file.

Postby jalh » Thu Mar 09, 2017 2:53 am

Thanks for the help dexter. I haven't found any other file with the same issue, but once I find another, ill share it with you guys.
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