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headers for certain groups are failing to download

PostPosted: Thu Mar 16, 2017 2:43 pm
by clem37
For a few groups, starting today, it will download a few thousand headers and then stop. It keeps stopping at the same number of headers and then it fails and no new headers are shown in the group. It's like there's something in one of the headers that's causing a problem. I've tried turning off all the filters, but the results are the same. Is there a way to force it to ignore the problem and go on? I know the total (shown in the parenthesis) are there because I can see them in a different reader.

Re: headers for certain groups are failing to download

PostPosted: Thu Mar 16, 2017 3:17 pm
by Quade
What group are we talking about here?

Do you see a number in parens down near where it says "Cache"?

Re: headers for certain groups are failing to download

PostPosted: Thu Mar 16, 2017 3:48 pm
by clem37
The cache at the bottom says 199/200(1), another group it says 199/200(0)

Re: headers for certain groups are failing to download

PostPosted: Thu Mar 16, 2017 5:24 pm
by Quade
Without knowing the group, I can't test it here. You can PM me the group names if you don't want to make it public.

Re: headers for certain groups are failing to download

PostPosted: Mon Mar 20, 2017 11:08 am
by Quade
Just to wrap this up. It turns out "Avast" was blocking the download of compressed headers. When XFeatures was disabled, which disables header compression, it started working again.

Re: headers for certain groups are failing to download

PostPosted: Mon Mar 20, 2017 11:27 am
by clem37
Telling avast to ignore newsbin and to ignore it's data folder fixed the problem

Re: headers for certain groups are failing to download

PostPosted: Sun Mar 26, 2017 2:18 pm
by clem37
Actually, modifying Avast, would seem to have been a coincidence, as the problem has returned. Newshosting says that this problem is probably due to a windows update, and that an earlier version of newbin seems to be working ok. Is this true?

Re: headers for certain groups are failing to download

PostPosted: Sun Mar 26, 2017 4:53 pm
by dexter
I don't believe it was a coincidence. If Avast updated again since you made the changes it might have started messing with Newsbin again. If you want to test the theory, temporarily disable Avast, reboot your machine, and see if the problem goes away.

Re: headers for certain groups are failing to download

PostPosted: Wed Mar 29, 2017 12:14 pm
by mountainsoft
Excellent! I couldn't figure out why my newsgroup headers stopped downloading a couple days ago. Avast turned out to the cause. I never would have thought of that.

In Avast Settings, click Components, then click customize in the Mail Shield section. Uncheck the "Scan Newsgroup Messages (NNTP)", then click OK.

Newsbin seems to download the headers fine after doing that.

Re: headers for certain groups are failing to download

PostPosted: Wed Mar 29, 2017 12:49 pm
by clem37
For me unchecking nntp, or even disabling the mail shield wasn't sufficient. I have to completely turn off avast for a few min and then things work.

Re: headers for certain groups are failing to download

PostPosted: Wed Mar 29, 2017 12:55 pm
by dexter
System might require a reboot for those settings to take effect.

Re: headers for certain groups are failing to download

PostPosted: Tue May 02, 2017 2:54 am
by flummoxed
I had this too and disabling compressed headers worked, but now after some avast updates I tested and the problem seems to have gone away and I'm back to fast header downloads.
just fyi, ymmv, etc.

Re: headers for certain groups are failing to download

PostPosted: Tue May 02, 2017 8:58 am
by dexter
Great, thanks for letting us know.

Re: headers for certain groups are failing to download

PostPosted: Tue May 02, 2017 12:49 pm
by Quade
I had this too and disabling compressed headers worked, but now after some avast updates I tested and the problem seems to have gone away and I'm back to fast header downloads.
just fyi, ymmv, etc.


Keep in mind that the data Avast was flagging was randomly generated by the compression process so, working now doesn't promise working in the future. If you can't make Avast completely ignore Newsbin's connections, I'd leave compression turned off.