problem contacting search server

Technical support and discussion of Newsbin Version 6 series.

problem contacting search server

Postby skipskip » Wed Jun 21, 2017 9:49 am

search gives me

problem contacting search server

supernews and usenet

I dont think I have changed anything

newsbin 6.72

where do I start?

Thanks

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Re: problem contacting search server

Postby Quade » Wed Jun 21, 2017 10:17 am

I just tested this with 6.56 and it's working. I also tested it with 6.80 and it's working.

You're sure you're running 6.72?

We moved the search server to a different host so I'm wondering if you're being blocked because of the new IP address?

Are you doing this from home?
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Re: problem contacting search server

Postby skipskip » Wed Jun 21, 2017 10:29 am

updated to 6.73 4821 now

[06/21 09:25:53] DEBUG Connection Status: is.newsbin.com SSL Version: TLSv1.2 TLS-DHE-RSA-WITH-AES-256-CBC-SHA256
[06/21 09:25:54] DEBUG &Offset=0Search Thread Failed:HTTP/1.0 500 Internal Server Error

yes home

blocked IP would be in my virus protection ?
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Re: problem contacting search server

Postby Quade » Wed Jun 21, 2017 10:58 am

[06/21 09:25:53] DEBUG Connection Status: is.newsbin.com SSL Version: TLSv1.2 TLS-DHE-RSA-WITH-AES-256-CBC-SHA256
[06/21 09:25:54] DEBUG &Offset=0Search Thread Failed:HTTP/1.0 500 Internal Server Error


This suggests the connection is going through so maybe it's not blocking. Dex is out for the moment. When he gets back, we can look at the search logs.

Are you getting this while searching or when you try to add something to the download list?
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Re: problem contacting search server

Postby skipskip » Wed Jun 21, 2017 11:06 am

Just search
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Re: problem contacting search server

Postby skipskip » Wed Jun 21, 2017 1:09 pm

thanks all better
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Re: problem contacting search server

Postby Molikar » Thu Jun 22, 2017 8:07 pm

I currently have the same issue, but with version 6.42 Build 2148. Unable to search at the moment. Tested 10 seconds ago.

Do you suggest I download the latest version of NewsBin Pro?

Thanks for your help!
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Re: problem contacting search server

Postby crosgrove » Wed Jul 05, 2017 12:15 pm

Same thing.

ERROR: SSL Negotiation failed, Host: is.newsbin.com Error: SSL Connection Failed: 1 Error 0 The operation completed successfully.

And a second Window:

Problem contacting the Search server. Please contact technical support.

Newsbin 6.51 Build 3162

Same settings I have been using for years.
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Re: problem contacting search server

Postby crosgrove » Wed Jul 05, 2017 12:30 pm

Upgrading to 6.73 resolved the problem.
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Re: problem contacting search server

Postby dexter » Wed Jul 05, 2017 3:15 pm

Anyone running a version of Newsbin prior to 6.60 will have this issue. The security protocols in place prior to that version (SSL) were deemed insecure and we no longer support them on our servers. This went into effect on June 20, 2017. More info in the MOTD Archive, look at the June 20 entry.
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