Web control not working, unable to renew search subscription

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Web control not working, unable to renew search subscription

Postby alfke » Mon Aug 17, 2020 2:05 pm

Hello,

I keep getting page time out errors when I try to update my cc information to renew the search. Can someone check into this please? I noticed it last night and was hoping it was a temporary glitch. I have tried 3 different browsers with the same results.

Thanks
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Re: Web control not working, unable to renew search subscrip

Postby Quade » Mon Aug 17, 2020 5:30 pm

I'll pass this on to Dex.
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Re: Web control not working, unable to renew search subscrip

Postby alfke » Mon Aug 17, 2020 6:52 pm

All fixed now, thanks!
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Re: Web control not working, unable to renew search subscrip

Postby dexter » Tue Aug 18, 2020 9:15 am

Cool, thanks for letting us know.

I think you hit our DDoS protection mechanism if you had to re-enter your credit card a couple of times.
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