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Installed version nb691B5-5672 and searches went to 0

PostPosted: Sat Feb 18, 2023 6:30 pm
by johnisme
Hi,i installed nb691B5-5672 and my searches went from 473 to 0,not sure what on but first time this happened.

Re: Installed version nb691B5-5672 and searches went to 0

PostPosted: Sat Feb 18, 2023 6:50 pm
by johnisme
Just checked my subscription and got this message=
Welcome, john!

Your subscription is active until March 17, 2023

You have 495 searches left for this month.

Re: Installed version nb691B5-5672 and searches went to 0

PostPosted: Sat Feb 18, 2023 9:48 pm
by johnisme
Tried again and now the 495 searches just came back.

Re: Installed version nb691B5-5672 and searches went to 0

PostPosted: Sat Feb 18, 2023 10:34 pm
by Quade
I'm seeing some intermittent issues too. We'll look into it. Thanks.

Re: Installed version nb691B5-5672 and searches went to 0

PostPosted: Sun Feb 19, 2023 12:45 am
by johnisme
Searches went back to zero and after a few tries it got back to 492 searches so it seems to be an intermittent problem with the search counter.

Re: Installed version nb691B5-5672 and searches went to 0

PostPosted: Sun Feb 19, 2023 1:38 am
by Quade
There''s a problem with the search server. When it goes to zero, it's probably failing to connect to the server.

Re: Installed version nb691B5-5672 and searches went to 0

PostPosted: Sun Feb 19, 2023 2:22 am
by johnisme
Your right,the message says failed to connect to the server.