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NewsDemon Problem?

PostPosted: Sat Mar 04, 2023 4:28 pm
by bw909
I use a NewsDemon block account with Newsbin Pro 6.90 Build 5524

For the past 2 days I can not get new headers. I get these error messages. Can someone tell me what they mean? Thanks

[03/04 13:15:25] ERROR Downloader: Protocol Exception GetDomain:NewsDemon GetDomain Reports bogus MaxGroup > MinSpool Groups numbers :1:35215919 - alt.binaries.ebook NewsDemon
[03/04 13:15:25] ERROR Downloader: Protocol Exception GetDomain:NewsDemon GetDomain Reports bogus MaxGroup > MinSpool Groups numbers :1:97764403 - alt.binaries.e-book NewsDemon
[03/04 13:15:25] ERROR Downloader: Protocol Exception GetDomain:NewsDemon GetDomain Reports bogus MaxGroup > MinSpool Groups numbers :1:47542122 - alt.binaries.e-book.technical NewsDemon
[03/04 13:15:25] ERROR Downloader: Protocol Exception GetDomain:NewsDemon GetDomain Reports bogus MaxGroup > MinSpool Groups numbers :1:11775186 - alt.binaries.e-book.flood NewsDemon
[03/04 13:15:25] ERROR Downloader: Protocol Exception GetDomain:NewsDemon GetDomain Reports bogus MaxSpool > MaxGroup Numbers :1:58270931 - alt.binaries.e-book.magazines NewsDemon

Re: NewsDemon Problem?

PostPosted: Sat Mar 04, 2023 5:10 pm
by Quade
Looks like a server problem to me.

You know you don't have to download headers from all of your servers. You can set one server for headers and the others not to download headers.

Re: NewsDemon Problem?

PostPosted: Sun Mar 05, 2023 6:56 pm
by bw909
Thanks for the reply.

Not sure where you see multiple servers as only use one: us.newsdemon.com

Each of the 23 groups I try to get new headers from pop up the error message. Hopefully NewsDemon gets it fixed soon as it has been three days now.

Thanks again!

Re: NewsDemon Problem?

PostPosted: Sun Mar 05, 2023 7:18 pm
by bw909
Update:

I thought I would try something from my end and it seems to have fixed it. I selected all 23 of my groups and purged all storage. Then downloaded new headers and got lots of them including the ones from the past three days.

I don't know what that means as far as where the problem was.

Re: NewsDemon Problem?

PostPosted: Mon Mar 06, 2023 1:13 pm
by Quade
Not sure where you see multiple servers as only use one: us.newsdemon.com


Just pointing out a general rule.

You could pick one of the groups right click and select "Post Storage/Use Download Age".

Then set the "Download Age" to 7 days.

Then try to download headers from that group and see what happens. Sometimes servers will renumber their groups. When that happens you have to reset Newsbin to match the new numbers.