Can't access web site via any VPN service - 403 Forbidden

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Can't access web site via any VPN service - 403 Forbidden

Postby hollywood » Sat Mar 05, 2022 1:44 pm

Can't access web site via any VPN service - 403 Forbidden.
Any idea why or when this started happening? It's no biggie to log out and log in to our VPN if we need to get Newsbin updates etc., but just wanted to know if this is something new that's been implemented, or an error of some kind. Thanks
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Re: Can't access web site via any VPN service - 403 Forbidde

Postby Quade » Mon Mar 07, 2022 2:02 am

I'll mention it to Dex. It might just be that the VPN endpoints are banned.
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Re: Can't access web site via any VPN service - 403 Forbidde

Postby mkrubsack » Mon Mar 07, 2022 7:28 pm

If I use Torguard VPN, I get the 403 error. However, if I use NordVPN, it goes right through. Weird.
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Re: Can't access web site via any VPN service - 403 Forbidde

Postby dexter » Mon Mar 07, 2022 11:24 pm

I installed a web application firewall in front of the load balancer with some default rules. Looks like it's blocking some VPN sources and not others. I'll poke around and see if I can figure out which rule is blocking VPNs.
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Re: Can't access web site via any VPN service - 403 Forbidde

Postby asalerno1964 » Tue Mar 08, 2022 8:50 am

Also blocking vyprvpn, can't use Newsbin Internet Search either
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Re: Can't access web site via any VPN service - 403 Forbidde

Postby dexter » Tue Mar 08, 2022 9:13 am

Should be fixed now. Let me know.
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Re: Can't access web site via any VPN service - 403 Forbidde

Postby Mikael » Tue Mar 08, 2022 11:18 am

It works for me now. Thanks for fixing this!
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Re: Can't access web site via any VPN service - 403 Forbidde

Postby asalerno1964 » Tue Mar 08, 2022 4:33 pm

dexter wrote:Should be fixed now. Let me know.

Thank you, working here
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Re: Can't access web site via any VPN service - 403 Forbidde

Postby dexter » Tue Mar 08, 2022 9:15 pm

Great! Thanks for letting me know.
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